"Although there was a 'mechanical snag' it was not their fault, and they worked with the manufacturer to obtain the required part. Throughout the process, I was kept in the loop - - the communication was excellent. Of all the companies I had contacted to have my furnace replaced, they were the only one that actually got back to me with a quote in a reasonable period of time.... CUSTOMER SERVICE IS KEY - and they delivered"
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Eveleen B.
"The work was done on time, quickly and professionally. Communication was excellent before and during. The work area was clean after completion. They even remembered and double checked a small issue that was noticed a year ago, which they have completely resolved. Thank you Bill and the Family Mechanical organization !"
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Candace & Nick C.
"Just had David and his crew at Family Mechanical install air conditioning. They did a great job, professional and efficient! Now we don’t have to dread the hot & humid days and nights, especially the dog!
Every year, I say we’re going to save up money and every summer, it gets put off. Not this year! 25 months free financing helped make this decision a no-brainer."
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Misti E.
